top of page

Patient Information

How can I see you?!

When your dentist refers you to us, we will contact you to arrange a time that suits you to meet Dr. Ads for a consult to discuss your concerns, your dentist's requests and the desired results.

After the treatment planned in collaboration with your dentist is completed, you will be referred back to your dentist for continued care.

Although many cases are referred to us by other practitioners, referral is not mandatory, you can always contact us directly to book a consult with Dr. Ads without referral.

What if I'm nervous about it?!

We understand that patients can be nervous about the idea of surgery, so we take all measures possible to make sure the experience is as pleasant as it could be.

We start with a detailed consult with Dr. Ads, so you can discuss all your concerns with the dental surgeon directly to put your mind at ease about what to expect. Also, he will discuss with you whether you should be sedated for the procedure.

On surgery day, you will receive IV sedation if planned, to eliminate anxiety, and smoothen your experience. Then, local anesthetics will be administered to ensure the surgical field is properly numb before the procedure starts.

After the procedure, medications will be prescribed as needed to reduce postoperative discomfort.

Am I Gonna be Asleep?!

With IV Sedation, the patient is put into a semiconscious state that has the following benefits:

  1. No anxiety; once the sedative is in, all anxiety will be gone, you won't be nervous anymore

  2. Lack of memory retention; the sedative blocks the brain's ability to retain memories, so most patients forget what happened during surgery, despite being responsive. Most patients report in the follow up thinking they were asleep, but they weren't.

  3. distorted sense of time; time flies with IV Sedation, most patients report the whole procedure felt like 10-15 minutes (most procedures are 2 hours on average)

  4. No gagging; you won't be bothered by working in your mouth

  5. Controlled Blood Pressure & Heart Rate; elimination of fear and anxiety prevents stress related elevation of heart work

Being asleep for surgery is called General Anesthesia, which is beneficial for patients who can not cooperate as long as they're still aware. However, General Anesthesia carries more risk of breathing deficiency, so it must be done at a specialist setting, and costs more than IV Sedation. IV Sedation is suitable for most patients except those who can not cooperate while aware, or those patients who insist on being asleep.

How Can I Pay?!

We are glad to charge our services according to the current suggested fee guide for the General Practitioner, which is lower than the suggest fees for Specialists.

We accept Cash, Credit Cards, and Debit. Payment is due at time of service.

If you wish to use insurance benefits, we would gladly send the service claim to your insurance carrier at no charge.

If you wish to utilize the assignment-of-benefits option known as "Direct Billing", you can pay us the co-payment amount, and we can process the benefit claim to have the insurance payment sent to us directly.


However, Direct Billing cannot be offered unless:

  1. You set up your insurance profile with us well before your appointment,

  2. The insurance response at the time of billing confirms that the insurance carrier has accepted to pay the claimed amount,

  3. And your credit card is saved on our system with your signature as a guarantor for any balance owing.


Please remember that the patient is at all times responsible for confirming insurance coverage of planned and billed services, and any balance owing even if insurance had previously accepted to pay. Any insurance payment not received within 2 weeks after the service is rendered, will be charged to the credit card on file.

Please note that we can not offer the direct billing option if the conditions above are not met, and the full balance must be paid at time of service.

We are glad to offer information for Dental Financing through a third party so you can pay them in installments, and they pay us in advance.

At the moment, we DO NOT accept payments through government assistance programs including but not limited to ODSP, OW & HSO.

I lost my written instructions!

You Can always download the written instructions from the links below:

I have pain after surgery, what should I do?

Pain after surgery can be managed with the medications prescribed and the postoperative instructions given. Many patients after sedation may forget the instructions discussed. Please review the written instructions and prescriptions given, make sure all prescriptions are filled, and take the medications as instructed.

Give the pain medications at least 1 hour after being taken as prescribed before deciding that they're ineffective.

Please remember that narcotics alone are not sufficient for proper pain control, they are usually prescribed in combination with non-narcotic painkillers to enhance the effects. Please review the written instructions for such combinations.

In many cases, multiple pain killers may be prescribed together, if taking them together is not effective for long enough till the next dose is up, wait till the next dose is up, and try to take them separately in a staggered manner to gain longer pain free periods.

If the above ways are not sufficient, call the office for advice about the next step. If you can't reach us for any reason, call the Dental Emergency Service number at 613-523-4185  to get the phone number for the dentist on call on that day.

If you're experiencing swelling that affects your ability to breath, go immediately to the Emergency Room at the nearest hospital.

bottom of page